Shipping policy

Last Updated: March 3, 2025

How Much Does Shipping Cost?

We provide complimentary free shipping on all our products.

Do You Ship Worldwide?

Yes, we ship worldwide and provide a tracking number so you can monitor your order every step of the way.

How Long Will My Package Take?

We appreciate your patience in advance. Orders are typically processed within 24-48 hours (excluding weekends and holidays) before dispatching. You will receive a shipping confirmation email along with a tracking number once your order ships.

Estimated Delivery Times:

  • USA & Canada: 5 - 15 days
  • Oceania: 8 - 20 days
  • Europe: 8 - 20 days
  • Other countries: 11 - 30 days

Please allow up to 4 weeks for delivery due to potential high demand or unforeseen shipping delays.

To ensure proper delivery, please double-check your shipping address before placing your order. We do not take responsibility for incorrect address details entered by customers.

Specific U.S. & International Shipping Times

  • Shipping to the U.S.: Approx. 7-21 days
  • International shipping: Approx. 10-30 days

Shipping times are subject to delays caused by factors beyond our control (e.g., customs processing, global events, weather conditions).

Processing Times

Orders are usually processed within 1-3 business days after purchase. During peak periods, processing times may be extended.

Where Can I Find My Tracking Number?

Once your order has been shipped, you will receive an email notification with your tracking number. If you haven’t received one or your tracking number isn’t working, please contact us for assistance.

Unexpected Delays

In rare instances, shipping may take longer than expected due to circumstances beyond our control. If your package exceeds the estimated delivery timeframe, please reach out to us for support.

Returning Your Item

By placing an order with PURAVEA, you accept responsibility for return shipping costs. For further details on returns, please refer to our Return Policy.

Lost/Stolen Packages

PURAVEA is not responsible for lost or stolen packages. If your tracking information states that your package was delivered but not received, please contact your local post office or shipping carrier for resolution.

We do not issue refunds for packages marked as delivered.

Contact Us

For any questions or concerns, feel free to email us at puravea@gmail.com. We're happy to help!